Returns & Exchanges
At Perlu Boutique, we want you to love your purchase; if you are not completely satisfied, we offer returns and exchanges on unworn items within 30 days of delivery. Please ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and choose between a refund or store credit.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all boutique tags and hygiene seals remain intact to avoid processing delays.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your parcel before dropping it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing